Consumer Suvidha
Helping Consumers Accross the Nation and Providing Comprehensive Support
Submit Your Complaint Online
Consumer Suvidha Will Help You
If a company fails to deliver satisfactory service or a quality product, customers have the right to file a complaint and seek compensation through a consumer court or forum. Consumer Suvidha offers support throughout the resolution process, helping you save time and achieve justice.
Consumer Protection Bill was introduced in Lok Sabha in 2019 replacing the Consumer Protection Act, 1986. The bill has defined customer rights including the following:
- Protection against marketing goods and products which are harmful to life.
- Information regarding quality, quantity, purity, standard and price of goods and services.
- Access to different products and services at competitive costs.
- Reimbursement against unfair and fraudulent trade practices.
Penalties for misleading advertisement
The CCPA can impose a penalty of up to Rs 10 lakhs and two-year imprisonment for misleading or false advertisement. The fine may be extended to Rs 50 lakhs and the imprisonment may extend to five years.
Right to file a complaint from anywhere
As per this new rule, consumers are allowed to file a complaint from anywhere be it home, office or anywhere else.
Right to seek compensation under product liability
In case any loss is caused to a consumer due to a defective product, the consumer can file a complaint against the manufacturer or the service provider and ask for compensation. The manufacturer or seller would be held liable if the product does not confirm to express the warranty.
What is a Consumer Complaint?
Consumers who pay for a specific good or service have the right to take legal action if they receive subpar products or subpar services. The Consumer Protection Act, 2019 (As amended) gives consumers various legal rights and protections. According to this Act, the customer may take a business or service provider to court with a formal complaint. An online consumer complaint is what this specific issue is known as. If the business ignores a legal warning to correct the problem, a complaint is typically made. All necessary information and accompanying documentation must be submitted when registering a complaint. The consumer courts in India offer clients prompt legal counsel and decisions.
What are the eligibility Criteria in order to file a Consumer Complaint Online/ EDakhil?
Fees
Purchase/Loss Amount
₹0 – ₹10,000
Advice + Notice
499
+ 18% GST
Professional Fees
Purchase/Loss Amount
₹10,000 – ₹25,000
Advice + Notice
999
+ 18% GST
Professional Fees
Purchase/Loss Amount
₹25,000 – ₹50,000
Advice + Notice
1,999
+ 18% GST
Professional Fees
Purchase/Loss Amount
₹50,000 – ₹1,00,000
Advice + Notice
2599
+ 18% GST
Professional Fees
Purchase/Loss Amount
₹1,00,000 – ₹2,50,000
Advice + Notice
3,000
+ 18% GST
Professional Fees
Purchase/Loss Amount
₹2,50,000 – ₹1Cr
Advice + Notice
4,500
+ 18% GST
Professional Fees
Our Advantages
Time saving
Submitting a consumer complaint online will save you time.
Expert Advice
Get certified expert’s advice without any hassle and start the process.
Trust Worthy
We are a trusted platform that has helped many consumers find solutions.
Any Device
Complaints can be filed using any mobile device, computer, or tablet.
Years of Experienced
Our experts have many years of experience in assisting and resolving consumer queries.
Claim for Compensation
You can claim for compensation from consumer court
1
Fill the form & proceed with the payment
2
You will receive a call from one of our experts.
3
Your case will be thoroughly analyzed by our expert.
4
A notice will be sent to the concerned authority.
5
We Will Support You Till the Case is Resolved
Professional Services
Our professional services are designed to meet your business needs. We provide high-quality solutions that help you achieve your goals. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Airline Complaints
Banking Complaints
Postal Complaints
Medical Complaints
Travel Complaints
Telecom Complaints
E-commerce Complaints
Insurance Complaints
Real Estate Complaints
Home Appliances Complaints
Electricity Complaints
LPG / Petroleum Complaints
Education Complaints
(Private coaching institutes only)
Job Services
ISP Complaints
Associations & Memberships
What Our Clients Say
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